How do I sign in to this site?
To sign in to your customer account, click Sign In on the menu bar and enter your e-mail address and password. If you do not have an account, please click Register on the menu bar.
How do I sign out of this site?
To sign out of your customer account, click Sign Out on the menu bar and you will return to the home page. If Sign Out does not appear on the menu bar, then you are not currently signed in to the site.
What if I forgot my password?
If you have forgotten your password, click Sign In on the menu bar to access the Sign In screen. At the bottom of the page, click on the Forgot your password? link. On the password retrieval page, you may enter your e-mail address, and then click Get Password. We will send your password to the e-mail address we have on file for your account.
How do I become a registered user for this site?
To become a registered member of this site, click Register on the menu bar and enter your Profile and Account information. Then click Register. There is no cost to become a registered member. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
How do I add an item to my shopping cart?
To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.
How do I remove an item from my shopping cart?
To remove a single item from your shopping cart, click the x box next to the item you wish to remove
How do I remove all of the products in my shopping cart?
To remove all of the items currently in your shopping cart, click the Clear Cart button.
Who can I contact if I have questions?
Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.
Is my credit card information secure through this site?
YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.
Can I update my account contact information?
To update your contact information you must first Sign In. Click My Account on the menu bar to access your account information. Select the Profile for which you wish to update the contact information. Make your changes and then click Save.
Can I change my e-mail address and password?
To update your e-mail address and password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change E-mail Address and Password from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
Can I view my previous orders placed on this site?
To view your order history you must first Sign In. Click My Account on the menu bar to access your account information. Select View Order History from the My Account menu and then select the order number for the order you wish to view.
Can I provide special instructions with my order?
You can include special instructions for orders during checkout. In your shopping cart, click Checkout. On the Payment page, type your special instructions or comments in the Special Instructions text box. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.
Why should I select RMR No-Hassle Shipping Insurance?
RMR NO-HASSLE SHIPPING INSURANCE IS NOW AVAILABLE AT CHECKOUT!!! For those upon whom fortune always smiles, Free Shipping with no insurance is still available. For the rest of us, RMR No-Hassle Insurance provides peace of mind knowing that your order is protected against loss, damage, or theft. Rather than having to deal for weeks or months on end with the post office’s claims system, RMR No-Hassle Insurance provides you with replacement bullets as soon as we have evidence of loss, damage, or theft.
WHY SHOULD I BUY RMR NO-HASSLE SHIPPING INSURANCE? We have spent over 6 years developing our shipping and packaging system and do our best to ship everything on time and accurately. Typically, orders arrive without a hitch. However, there are some things beyond our control, like when a package is damaged on postal service sorting equipment or even worse, when a box is lost or stolen. This is why we offer RMR No-Hassle Insurance, offering you peace of mind in knowing that your bullets will be replaced at no additional cost when the unexpected happens between our shipping dock and your front door. Customers who purchase RMR No-Hassle Insurance create a pool of reserves for those times when their bullets are lost or damaged in the mail. So far, this pool of money almost keeps up with our cost to replace the lost, damaged, and stolen packages. It comes close enough that we haven’t had to raise our prices. We respect your choice and encourage you to please help us keep our costs low by purchasing RMR No-Hassle Insurance.
Can I get my bullets any faster?
PRIORITY MAIL EXPRESS NOW AVAILABLE! If you need Priority Mail Express delivery, providing overnight scheduled delivery to most U.S. addresses, including PO Boxes, please contact [email protected] for additional shipping fees.
Does RMR offer discounts?
Yes and no. We have been asked by many deserving individuals how they can obtain a discount. Police, Military, Firefighters, Competitive Shooters, Youth Shooters, Militia Groups, FFL Holders and more, are among those who contact us. We agree. You do deserve a discount. So, rather than dealing with the hassle of multiple discount codes and verification programs, we decided to keep our margins lower and offer a discount to everyone. This is why you’ll find great prices every day on our products. We aren’t flamboyant about this, we’re just regular people trying to treat our customers right.
Why do smaller quantities cost more?
It might be a good idea to explain our 100% satisfaction guarantee here.
Our guarantee means you can order 500 or 1000 bullets to get the bulk discount savings and you don’t have to worry about how they shoot for you. Order the 1000 pack and try 50 or so. If they don’t shoot well just let us know and we will send you a prepaid return label. Once we get the remainder of the bullets back we issue a FULL refund.
We know that some customers still prefer to order smaller quantities, so we make them available. However, shipping 100 takes the same time to package and the same amount of money to ship as larger quantities, so we actually make almost nothing for the same amount of work put into it. We would rather lose a little money on shipping stuff back and forth than to have to charge dumb amounts of money so that someone can test something out.
What are pulled or demilled components?
SOURCES OF PULLED or DEMILLED COMPONENTS:
Major ammunition manufacturers typically inspect every lot of ammunition they produce. During the inspection process, they may find any number of factors that would make the lot unacceptable. These factors include but are not limited to:
- Wrong Bullet
- Wrong Bullet Caliber
- Wrong Bullet Weight
- Wrong Powder
- Wrong Powder Load
- Wrong Case
- Case Flaws
- Over/Under Pressure
- Too Much/Little Crimp
- Missing Flash Hole
- Damaged Case Mouth
- Any other factor that would result in an unsafe or unsatisfactory load
WHY PURCHASE PULLED/DEMILLED COMPONENTS?
1. Great Pricing! Pulled/demilled components are an excellent value to the meticulous reloader. Pulled/demilled components cost much less than new components.
2. Obtain Rare Components! Purchasing pulled/demilled components is often the only way to obtain certain types of components, as they are not typically available on the commercial market.
3. Recycling! By purchasing pulled components, you keep them from being destroyed. These were made with the intention of being used for ammunition. By purchasing and reloading them, you help fulfill that purpose.
Pulled/Demilled cases may have sealant and/or residual powder. This powder should be removed to ensure correct pressures. Occasionally a primer is seated backwards and sometimes bullets fall and remain inside the case. Pulled bullets may have been hand sorted. While we do our best to sort our pulled/demilled bullets, sometimes a stray component comes through that may be another grain, another caliber, or in very rare cases, it may be mangled or unshootable.
Pulled/demilled components are not for every reloader. IT IS ALWAYS RECOMMENDED THAT YOU CAREFULLY EXAMINE EACH COMPONENT. Please only buy pulled/demilled components if you are willing to examine them.
WHAT ABOUT SECONDS?
We also sell factory seconds. Seconds are typically new components that are blemished (spots or surface scratches) or they may have cracks or other defects in their plating. We do our best to list why they have been deemed seconds in the product description.