Free U.S. Shipping

FAQs

My Account

To become a registered member:
  1. Click on the user icon on the top, next to the shopping cart or click on this one below.
  2. In the “register’ box, enter your email and desired password.
  3. Press the register button.
There is no cost to become a registered member. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
Click on the user icon on the top, next to the shopping cart or click on this one below.
  1. Click on the user icon on the top, next to the shopping cart or click on this one below.
  2. If you are signed in you’ll get taken to your dashboard. From here you will see a logout link, click that link.

    If you are not taken to your dashboard and instead are taken to a login page, then you are already logged out.

    To view your order history you must first Sign In

    1. In the “Login” box, enter your username/email and password and press the Log in” button.
    2. Click on the “Orders’ tab
    3. Press the “View” button on the desired order

    To view your order history you must first Sign In

    1. In the “Login” box, enter your username/email and password and press the Log in” button.
    2. Click on the “Addresses” tab
    3. Click “edit” on the address you wish to change, enter your new address, then click the “Save Address” button.

    To view your order history you must first Sign In

    1. In the “Login” box, enter your username/email and password and press the Log in” button.
    2. Click on the “Account Details’ tab
    3. Fill the form with your new information, when you’re done, click the “Save Changes” button.
    1. Click on the user icon on the top, next to the shopping cart or click on this one below.
    2. You’ll see a login form, below the form you’ll see a Lost your password link,click that link.
    3. You will be prompted you enter your username or email. After entering that information, click the “Reset Password” button.

    An email will be sent to that email on file. If you failed to receive your password reset email, please check your spam/junk folders.

    If you are still not receiving your password reset email, please contact us

    Shopping/Shipping

    SOURCES OF PULLED or DEMILLED COMPONENTS:

    Major ammunition manufacturers typically inspect every lot of ammunition they produce. During the inspection process, they may find any number of factors that would make the lot unacceptable. These factors include but are not limited to:

    • Wrong Bullet
    • Wrong Bullet Caliber
    • Wrong Bullet Weight
    • Wrong Powder
    • Wrong Powder Load
    • Wrong Case
    • Case Flaws
    • Over/Under Pressure
    • Too Much/Little Crimp
    • Missing Flash Hole
    • Backwards Primer
    • Damaged Case Mouth
    • Any other factor that would result in an unsafe or unsatisfactory load

    Pulled/demilled components may also come from ammunition that was taken in a raid by the BATFE, FBI, Coast Guard, local police, or another government entity. They typically deem this ammunition unsafe and mark it for demilling.

    WHY PURCHASE PULLED/DEMILLED COMPONENTS?

    1. Great Pricing! Pulled/demilled components are an excellent value to the meticulous reloader. Pulled/demilled components cost much less than new components.

    2. Obtain Rare Components! Purchasing pulled/demilled components is often the only way to obtain certain types of components, as they are not typically available on the commercial market.

    3. Recycling! By purchasing pulled components, you keep them from being destroyed. These were made with the intention of being used for ammunition. By purchasing and reloading them, you help fulfill that purpose.

    Pulled/Demilled cases may have sealant and/or residual powder. This powder should be removed to ensure correct pressures. Occasionally a primer is seated backwards and sometimes bullets fall and remain inside the case. Pulled bullets may have been hand sorted. While we do our best to sort our pulled/demilled bullets, sometimes a stray component comes through that may be another grain, another caliber, or in very rare cases, it may be mangled or unshootable.
    Pulled/demilled components are not for every reloader. IT IS ALWAYS RECOMMENDED THAT YOU CAREFULLY EXAMINE EACH COMPONENT. Please only buy pulled/demilled components if you are willing to examine them.

    WHAT ABOUT SECONDS?
    We also sell factory seconds. Seconds are typically new components that are blemished (spots or surface scratches) or they may have cracks or other defects in their plating. We do our best to list why they have been deemed seconds in the product description.

    To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.

    Mini Cart (Cart that slides out)

    Press the “X” next to the product you wish to remove.

    Shopping Cart

    Press the red “X” next to the product you wish to remove.

    OR

    Change the quantity of the product to “0” and press “Update Cart” button

    You can include special instructions for orders during checkout.

    1. While in your shopping cart, click “Proceed to Checkout”.
    2. After the “Billing” and “Shipping” you’ll see an “Order Notes” box.
    3. Enter your special instructions and proceed with your order.

    RMR NO-HASSLE SHIPPING INSURANCE IS NOW AVAILABLE AT CHECKOUT

    For those upon whom fortune always smiles, Free Shipping with no insurance is still available. For the rest of us, RMR No-Hassle Insurance provides peace of mind knowing that your order is protected against loss, damage, or theft. Rather than having to deal for weeks or months on end with the post office’s claims system, RMR No-Hassle Insurance provides you with replacement bullets as soon as we have evidence of loss, damage, or theft.

    WHY SHOULD I BUY RMR NO-HASSLE SHIPPING INSURANCE? We have spent over 13 years developing our shipping and packaging system and do our best to ship everything on time and accurately. Typically, orders arrive without a hitch. However, there are some things beyond our control, like when a package is damaged on postal service sorting equipment or even worse, when a box is lost or stolen. This is why we offer RMR No-Hassle Insurance, offering you peace of mind in knowing that your bullets will be replaced at no additional cost when the unexpected happens between our shipping dock and your front door. Customers who purchase RMR No-Hassle Insurance create a pool of reserves for those times when their bullets are lost or damaged in the mail. So far, this pool of money almost keeps up with our cost to replace the lost, damaged, and stolen packages. It comes close enough that we haven’t had to raise our prices. We respect your choice and encourage you to please help us keep our costs low by purchasing RMR No-Hassle Insurance.

    It might be a good idea to explain our 100% satisfaction guarantee here.

    Our guarantee means you can order 500 or 1000 bullets to get the bulk discount savings and you don’t have to worry about how they shoot for you. Order the 1000 pack and try 50 or so. If they don’t shoot well just let us know and we will send you a prepaid return label. Once we get the remainder of the bullets back we issue a FULL refund.

    We know that some customers still prefer to order smaller quantities, so we make them available. However, shipping 100 takes the same time to package and the same amount of money to ship as larger quantities, so we actually make almost nothing for the same amount of work put into it. We would rather lose a little money on shipping stuff back and forth than to have to charge dumb amounts of money so that someone can test something out.

    PRIORITY MAIL EXPRESS NOW AVAILABLE

    If you need Priority Mail Express delivery, providing overnight scheduled delivery to most U.S. addresses, including PO Boxes, please contact our sales department for additional shipping fees.

    Of Course! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.

    Yes and no. We have been asked by many deserving individuals how they can obtain a discount. Police, Military, Firefighters, Competitive Shooters, Youth Shooters, Militia Groups, FFL Holders and more, are among those who contact us. We agree. You do deserve a discount. So, rather than dealing with the hassle of multiple discount codes and verification programs, we decided to keep our margins lower and offer a discount to everyone. This is why you’ll find great prices every day on our products. We aren’t flamboyant about this, we’re just regular people trying to treat our customers right. 

    Submit the form below in the footer section to receive your exclusive savings. Just let us know which email we should send your discounts to.

    Can't find the answers you're looking for?

    We have also built a platform where you can find answers and share your own. Join the community in our forums!

    READ THIS BEFORE ORDERING

    Our tracking system is set up to send a tracking email as soon as the post office scans the package. Unfortunately, they haven’t been scanning packages in a reliable manner so it is possible that your order will get to you before you get a tracking number.